Residents aghast as water costs soar

tariffsA BATTLE is looming between the  Amathole District Municipality  (ADM) and its ratepayers over massive water tariff increases that have  left domestic households and businesses reeling.
Water tariffs for metered water  supplied to all domestic households  were last year increased by between 140% and 184%, says Morgan  Bay resident Ray Brown – making  ADM supplied water the most expensive in the country by far.
Many living in the ADM’s jurisdiction now pay over 60% more for  their water than people living in big  cities such as Johannesburg and  Cape Town.
Brown says Johannesburg and  Cape Town follow the Department  of Water Affairs guidelines for tariffs and supply the first six kilolitres  of water free of charge.

By contrast, the ADM charges  metered households R71.76 for the  first six kilolitres. An average  household consumption of 20kl of  water a month will now cost ADM  households some R398 while Johannesburg and Cape Town households  will pay R142 and R145 respectively  for the same amount of water.
Water tariffs for business and  commercial use have increased by  between 65% and 390%.
“The large increase is aimed solely at metered consumption,” said  Brown. Un-metered consumers –  which make up the majority – will  have to pay a flat rate of just R26.75  per month, which is a mere six percent increase on the previous year.

Although the ADM had not commented at the time of going to  press, it says in its 2012/2013 Medium Term Revenue Forecast (Mtref)  that its “stepped tariff approach”  was intended to penalise high volume water users.
However, the tariff increases are  huge across the board and have left  both high and low volume domestic  users fuming. Metered residential  domestic users who use zero to six  kilolitres will pay R11.96/kl – an increase of 184% on the R4.21/kl they  paid in the previous financial year.

Those who use 16-25kl per month  pay R19.93/kl, 137% more than the  R8.42/kl they paid previously.

Mega-users who use more than  500kl per month will pay a whopping R27.90/kl – which is 140% more  than the R11.64/kl they paid in the  previous year.
Brown said the increases are unconscionable, immoral, unconstitutional and probably illegal.
“They are also particularly punitive to those of us who actually do  pay for our water.”
But people like Brown and those  belonging to the Chintsa East Residents and Ratepayers Association  (Cerpa) are fighting back. Cerpa  has written to the Public Protector  in Bhisho and is currently seeking a  face-to-face meeting with the PP,  says Cerpa’s Cavil Freitag.

Cerpa has also sent an attorney’s  letter to the ADM declaring itself to  be in dispute with the municipality  over the exorbitant tariff increases.
“The truth is that people are extremely unhappy with the way  ADM handles its affairs. They cannot justify these increases. The people that do pay are being punished  by having to pay more and yet  those with illegal water connections  are simply allowed to carry on.”

And while metered users are left  reeling by the massive increases,  the ADM admits its water distribution losses are huge with large  numbers of erven remaining un-metered.
It estimates its “non-revenue water” to vary between 65% to 85% of  the total water provided to users.  Un-metered connections and communal standpipes contribute to this.
To make matters worse the ADM  admits in its 2011/2012 annual report that at the end of the last financial year that debtors amounting to R428-million had been disclosed and R257-million was written  off as bad debt. It’s actual revenue  collection rate as of June last year  was just 37%.

In a shocking admission, the  ADM says in its Mtref that the huge  costs associated with providing water and other services to the community had resulted in tariff increases that “may soon render municipal services financially unaffordable to the consumer and unsustainable by the municipality”.

But even with these massive increases, the ADM says that what it  bills the consumer is not cost reflective and the water is therefore  still “heavily subsidised by equitable share”.

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